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11 minutesAs lawyers, we’re trained to analyze facts, interpret laws, and build strong cases. But

12 minutesEarly in my career, I believed that providing excellent legal service was solely about

11 minutesI’ve always believed that the practice of law is about more than just statutes

11 minutesI vividly recall a client consultation early in my career. The client, a small

11 minutesI remember a conversation with a mentor early in my career. He shared a

12 minutesNegative client feedback isn’t something anyone enjoys receiving. It can sting, trigger defensiveness, and

11 minutesIn the fast-paced world of law, it’s easy to get caught up in the

11 minutesIn the complex world of legal practice, understanding your clients goes far beyond simply

12 minutesIn the intricate world of law, understanding how clients make decisions is paramount. It’s

12 minutesThe legal profession is often characterized by high-stakes situations, and client consultations are no

12 minutesThe client intake call is often the first and most crucial point of contact

12 minutesIn the dynamic realm of legal practice, challenging client interactions are inevitable. Clients often

11 minutesEarly in my legal career, I observed a distinct difference between client interactions that

11 minutesEarly in my legal career, I encountered a client whose interactions with me seemed

11 minutesI remember when I first started delving into the fascinating world of communication. It